Frequently Asked Questions
Everything you need to know about your WGC Shop experience.
What shipping methods do you offer for international orders?
We provide various shipping options including airmail, surface mail, and express courier services like UPS and FedEx to ensure your gear reaches you safely across the globe.
How can I track the status of my order?
Once your order is dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy for defective items?
If you receive a defective product, please contact our support team within 7 days of receipt. We offer replacements or repairs for items covered under our warranty policy.
Do you offer custom upgrade or repair services?
Yes, WGC Shop features a professional workshop. Our technicians can assist with internal upgrades, external customizations, and general maintenance for your airsoft equipment.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard), PayPal, and telegraphic transfers (T/T) for secure and convenient transactions.
Are there any legal restrictions I should know before ordering?
Customers are responsible for ensuring that the products they order comply with their local laws and regulations. We provide orange tips and marking services where required by law.